Privacy Policy

We collect the following categories of information:

• Information you provide. Account details such as your name and email address, the website URL you submit for research, billing information, and anything you send us directly.
• Usage data. How you interact with the product (pages viewed, features used, and actions taken) to help us understand and improve the service.
• Technical data. IP address, browser type, device information, and similar diagnostics, collected automatically when you use the site.
• Outbound data. Contact and company information processed when you use Otto to research markets and build outreach.

We use the information we collect to:

• Provide, operate, and maintain the service;
• Process the research and outreach you ask Otto to perform;
• Improve, personalize, and expand our products;
• Communicate with you about your account, updates, and support requests;
• Detect and prevent fraud, abuse, and security incidents; and
• Comply with our legal obligations.

We do not sell your personal information. We do not use the contents of your data to train models for third parties.

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the site is used. You can control cookies through your browser settings, though disabling them may affect how the site works.

We share information only in the following circumstances:

• Service providers. With vendors who help us operate the service (for example, hosting, analytics, payment processing, and email delivery), under contracts that limit their use of the data.
• Legal reasons. When required by law, regulation, or valid legal process, or to protect our rights, users, and the public.
• Business transfers. In connection with a merger, acquisition, or sale of assets, with notice to you where required.

We keep personal information for as long as your account is active or as needed to provide the service, and afterward only as required to meet legal, accounting, or reporting obligations. You can ask us to delete your data at any time.

Depending on where you live, you may have the right to access, correct, delete, or export your personal information, and to object to or restrict certain processing. To exercise any of these rights, contact us at [email protected]. We will respond within the time required by applicable law.

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to safeguard your data and to notify you of incidents where required.

The service is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date above and, for material changes, provide additional notice.

If you have questions about this Privacy Policy or how we handle your data, email us at [email protected].